Category: FAQs
News & Events
How to enroll
Choose any of our plans that suits your and your employees needs Fill the application forms. Click PDF forms here Call us on 020 222 3959, 020 222 3968 or email sales@nationwidemh.com for a quote on our packages.
What do I do if I have a valid card but hospital says my data cannot be found on the electronic system?
The hospital needs to update their RX system to synchronize any new information on your enrollment. Report immediately to NMI on 0800 222 222. Do not leave the hospital premises until the issue is resolved
Will I be disqualified for not declaring a known pre-existing condition?
You will not be disqualified however NMI will not bear the cost/expenses arising from the treatment of that undeclared pre-existing medical condition.
How do I choose my insurance package?
For corporate enrollment, your company /HR will select an insurance package for you as offered by NMI. Families and individuals can choose any of our health plans [refer to NMI health plans and benefits menu.
What is a known pre-existing condition?
NMI defines pre-existing condition as any medical condition for which medical advice, diagnosis, care or treatment was recommended or received, for at least in the last twenty-four (24) months prior to the date on which application for Cover was made.
How will service providers know I am covered by NMI?
Each eligible member is issued with a NMI card with a unique membership number. The card bears the insurer’s name, picture, date of birth, policy expiration, membership number and name of employer if it’s a corporate enrollment.
Can I visit a clinic or hospital that is not part of the NMI list of clinics and hospitals?
No, except in emergency situations or when the required care is not available within the network of NMI accredited service providers. You are required to seek for pre-authorization from NMI before accessing care at any unaccredited care provider.
What happens if one leaves employment?
Your HR office would inform NMI and retrieve all membership card(s) from employee and dependent(s).
How do I join Nationwide Medical Insurance [NMI]?
You can join the NMI family through the following option: Company/Organization seeking health insurance coverage for their employees Family health plan for individuals who would want to enroll their families. Individual seeking a personal health insurance cover can also enroll on the “My Health plan”.
How can I register for MyHealth?
Call toll free number 0800222222, Contact my health agent or agency near you, Register online