Category: FAQs

The pharmacist will cross out the drugs supplied on the prescription form Run photocopy of the original prescription You will be given a copy of the prescription form which would enable you take the remaining drugs on the prescription. In case you are given a photocopied prescription, ensure that it is endorsed by the Pharmacist/pharmacy … Continued

Fill NMI Claim Form. Click here Attach original copies of prescription or lab request form and receipts covering payment made. Receipt for drugs Should be accompanied by a valid prescription (prescription with the beneficiary’s name, date, clinical information, doctor’s signature, doctor’s name and stamp) Receipts for Labs and diagnosis Should be accompanied by a valid … Continued

This rarely happens but your medical cover ends immediately. NMI notifies member(s) who exceed 70% of their utilization. Members are encouraged to restrict medical expenses wherever possible to reasonable limits, so as to accumulate enough reserves for emergencies or sudden life threatening medical conditions.

Fill card replacement form. Click here Ensure company HR endorses form All card replacement comes at a fee

Yes, moving from one plan to another is allowed .However upgrade can only be done within the first quarter [3 months] of the policy period /benefit year Upgrades are subject to conditions [contact your Relationship Manager for further details]

The card covers only the person insured [the person whose details are on the membership card]. Health insurance benefits are not transferrable.

Generally, artificial tooth and crown are exclusions.

No, benefits are not transferrable

Over the counter treatment and self medication are not allowed. You can only have access to prescribed medication or diagnostic investigation after undergoing through medical consultation with a Medical officer/ Health Professional.

After paying the initial 3 months premium, you will get your card within a week and you can start benefiting.