News & Events
If I visit the clinic and get all the medical assistance I need, how would I know what the clinic sends to NMI as my bill?
After you have received the medical care, you will receive an SMS notification with the total cost of medical services you received. You can also check your medical history from the Nationwide RX application download from Google playstore or contact 0800 222 222 for more details on the app.
Addition of members
For corporate enrollment, please confirm from your company HR if your dependants are entitled to health insurance. Application form here
Can I visit a clinic or hospital that is not part of the NMI list of clinics and hospitals?
No, except in emergency situations or when the required care is not available within the network of NMI accredited service providers. You are required to seek for pre-authorization from NMI before accessing care at any unaccredited care provider.
Removal of Beneficiary
Kindly inform Nationwide Medical Insurance whenever a member is leaving your employment Retrieve and submit membership card to Nationwide Fill the removal of beneficiary form if you are unable to retrieve card from member. Download from here.
What happens to me during an emergency?
Emergency is an unexpectedly injury to or illness of a Beneficiary, which requires immediate medical intervention to preserve life. You are required to pay if your NMI plan specific service provider isn’t available within the locality where the emergency occurred. Submit the receipt and request forms to your Company HR or contact Nationwide immediately.
Termination of membership
submit card to Nationwide
What happens if I do not get all the drugs prescribed at the hospital or one pharmacy?
The pharmacist will cross out the drugs supplied on the prescription form Run photocopy of the original prescription You will be given a copy of the prescription form which would enable you take the remaining drugs on the prescription. In case you are given a photocopied prescription, ensure that it is endorsed by the Pharmacist/pharmacy … Continued
How to file for refund
Fill NMI Claim Form. Click here Attach original copies of prescription or lab request form and receipts covering payment made. Receipt for drugs Should be accompanied by a valid prescription (prescription with the beneficiary’s name, date, clinical information, doctor’s signature, doctor’s name and stamp) Receipts for Labs and diagnosis Should be accompanied by a valid … Continued
What happens when I exceed my benefit limit?
This rarely happens but your medical cover ends immediately. NMI notifies member(s) who exceed 70% of their utilization. Members are encouraged to restrict medical expenses wherever possible to reasonable limits, so as to accumulate enough reserves for emergencies or sudden life threatening medical conditions.
Fill card replacement form. Click here Ensure company HR endorses form All card replacement comes at a fee