FAQs
We're always happy to answer any question you have about our services,
Please call our team on 0800 222 222 if you can't find an answer here or email us on info@nationwidemh.com
After payment, how long does it take to start benefiting?
After paying the initial 3 months premium, you will get your card within a week and you can start benefiting.
Can I file for refund if I go to another hospital not on MyHealth during an emergency?
No
Do you have an age limit for MyHealth?
No there is no age limit.
Can I register my family on MyHealth?
Yes you can register your family
Will my children pay the same premium as my wife and I?
Yes, because we do community rating, adults and children have the same cover
How many times can I visit the hospital within a year?
Once a month
What is the cover period for the policy?
The policy will be renewed every 12 months
Can I see a specialist with my card?
Yes, specialist consultation is covered
Can I buy drugs over the counter with my insurance card?
No. all drugs will have to be prescribed by a doctor and given to you at the hospital
Can I visit any Hospital in Ghana?
You can use any hospital that is accredited for “My Health” the logo will be displayed.