FAQs

For more on how we can assist you and answers to all your Frequently Asked Questions

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Self Help

How to enroll
  • Choose any of our plans that suits your and your employees needs
  • Fill the application forms. Click PDF forms here
  • Call us on 020 222 3959, 020 222 3968 or email sales@nationwidemh.com for a quote on our packages.
  • For corporate enrollment, please confirm from your company HR if your dependants are entitled to health insurance.
  • Application form here
  • Kindly inform Nationwide Medical Insurance whenever a member is leaving your employment
  • Retrieve and submit membership card to Nationwide
  • Fill the removal of beneficiary form if you are unable to retrieve card from member. Download from here.
  • submit card to Nationwide
  1. Fill NMI Claim Form. Click here
  2. Attach original copies of prescription or lab request form and receipts covering payment made.
    • Receipt for drugs
      Should be accompanied by a valid prescription (prescription with the beneficiary’s name, date, clinical information, doctor’s signature, doctor’s name and stamp)
    • Receipts for Labs and diagnosis
      Should be accompanied by a valid lab request form (lab request with the beneficiary’s name, clinical information, date, doctor’s signature, doctor’s name and stamp)
    • Receipt for a surgery
      Should be accompanied by a valid itemized bill on  a hospital letter head. (letter head with the beneficiary’s name, clinical information, date, doctor’s signature, doctor’s name and stamp)
    • Receipt for admissions
      Should be accompanied by a valid itemized bill on  a hospital letter head. (letter head with the beneficiary’s name, clinical information, date, specific drugs administered, labs and scans accessed, doctor’s signature, doctor’s name and facility stamp)
  3. The refund form should be endorsed by the HR Manager / contact person and submitted to NMI.
  4. Refunds should be submitted to NMI for reimbursement within 90days after date of attendance
  • Fill card replacement form. Click here
  • Ensure company HR endorses form
  • All card replacement comes at a fee