Stakeholder Relations

At Nationwide Medical Insurance (NMI), we believe that building and maintaining healthy relationships with key stakeholders is necessary for our business. The stakeholders could be affected by our activities, products and services, policies without their involvement. We place premium on keeping healthy and mutually beneficial relationships with our key stakeholders.

National Health Insurance Authority (NHIA)

The National Health Insurance Authority is the industry regulator of health insurance in Ghana. NMI has kept cordial relations with NHIA, having recently been certified as a credible private commercial health insurance company in the country. As a result our operations have been modified from a mutual health insurance scheme to a private commercial health insurance company.

NMI has collaborated with its regulator by being compliant and pursued engagements with it that advances the course of our business and the industry as a whole.NMI tout itself as being lead advocates for measures which has promoted sanity and made the industry a highly regulated one.

Health Service Providers (HSPs)

Health Service Providers (HSPs) continue to remain key stakeholder to the survival of our business. The provision of healthcare to our clients is solely their responsibility. NMI has over four hundred (400) accredited HSPs and still counting across the length and breath of Ghana. HSPs include Hospitals, Clinics, Pharmacies, Diagnostic Centres, Optical and Dental clinics.

NMI engages with HSPs through workshops and forums to discuss the relationship between both parties, this serves as an avenue to introduce new policies and programs to HSPs and elicit their views before final implementation. We constantly visit, train and educate HSPs by our HSP team of NMI’s processes, regulations and guidelines.

Our HSPs also include (tertiary, secondary, primary, quasi government, mission and CHAG health facilities).

We strive to expand our network base of HSPs to enable our clients have easy access to healthcare wherever they are located.